trainings
Skills for working in a team
- A team and a group
- Team communication
- How to build and manage a team
- How does a team work? How to build a partnership?
- Team problem solving
- Team motivation and development
- Games and case studies
Sales training
- Understanding the selling process
- Non-verbal communication
- Verbal communication
- Talking the customer’s language
- Avoiding common sales mistakes
- Searching and finding new customers
- Loyal clients’ programmes
- Business etiquette
Change, time and stress management
- Formulating goals
- Tools to plan our time and work – how to make to-do lists
- Delegating responsibilities to others
- How to say "No"
- Dealing with difficult tasks
- Maximizing the available time
- Use of technology in time management
- Managing stress by effectively managing of time
Teambuilding
- Getting to know each other in a non-traditional way
- Team and company values
- Team goal setting and motivation
- How to create a positive working environment
- Techniques to make a conversation
- Rules to carry on a dispute
- Making team decisions
- Problem solving
- Games for the mind and emotions, case studies
Interactive methods in organizational work
- Brainstorming
- Lectures. Talks.
- Working in a group
- Reflection
- Role plays
- Co-operative learning
- Asking questions
- Disputes
- Case studies
Creation of positive environment for working and studying
- Emotional intelligence
- Developing employees’ potential
- Creating an environment for taking risks and making mistakes
- Building self-confidence
- Team working skills
- Role plays and case studies
Modern Creative Thinking
- 10 instruments for modern cerative thinking
- Brain storming
- Team work
- Plus, Minus, Interesting
- Consider All Factors
- Consequence and Sequel
- Other People's Views
- First Important Priorities
- Alternatives, Possibilities, Choices
- Similarity and Differences
- Apparent Information – Hidden Information
- Random word
- Fact and Opinion
Creative Thinking of the Team
- Six Thinking Hats – a synthesized approach to thinking
- Brain storming
- Team work
- White hat
- Red hat
- Black hat
- Yellow hat
- Green hat
- Blue hat
- Order of using hats
- Reflection
Communication skills
- Non-verbal communication
- Verbal communication
- Listening skills
- Skills for exerting influence
- Presentation skills
- Communication channels
- Telephone and e-mail communication
- Written business communication
- How to ask questions
Presentation skills
- What do good presentations need
- Audience analysis
- How to overcome the stage-fright
- How to organize the space
- Appearance and behavior
- Eight ways to capture the audience from the beginning
- Eight tips to keep the audience’s attention
- Eight approaches to deal with questions and answers
- Avoiding common mistakes
- How to prepare and present a power point presentation
- Effective use of visuals and handouts
Dealing with social networks, telephone and e-mail skills
- Dealing with Facebook, Twitter, Youtube and other social networks
- How to make a good first impression
- Key phrases
- Using the right tone of voice
- Tips for good telephone etiquette
- Forbidden phrases to avoid
- Sending effective messages
- Form and tone of the messages
- How to answer and forward an e-mail
- Writing simple and short messages
- Using expressions that create impressions
Project preparation and management
- Creative team thinking techniques
- Introduction to the project
- Formulating goals
- Target audience
- SWOT analysis
- Strategy and approach
- Tactics and activities
- Timing
- Budget
- Management
Creative thinking in life and in business
- Making decisions that lead to successful results
- How to get ideas
- How to develop creative team thinking
- Problem solving
- Instruments for creative approach to work and life
- Stimulating the creative imagination
The Director - Manager or Leader
- Modern leader’s challenges
- Who is the effective leader?
- How to gain leadership skills
- How to create leader’s vision
- How to motivate the people we need
- How to look after ourselves
- Instruments for management and motivation
- Case studies and use of tests
- Business etiquette
Business etiquette
- The importance of the first impression
- Grooming, wardrobe, body language
- Voice and speech
- Etiquette at meetings
- Telephone etiquette, e-mail culture
- Written business communication
Writing skills
- Understanding the audience
- Clarifying the purpose of writing
- How to structure our ideas
- How to find the exact words, length and content of our sentences
- How to write effective texts - letters, e-mails, faxes, memos, CVs
- How to improve the outlook of our written presentations – formatting and spelling
- Writing techniques and visuals for impact
Personal development trainings
- How to overcome the stress and enjoy life
- School for parents
- PR and advertising. How to work with media
- Communication course “Only for Women!”
- Speaking techniques. Writing techniques
Training organization
- Salve conducts the trainings under its own methodology.
- Salve develops its training modules according to the individual specifics of a company, an organization or a group.
- Salve works with experienced trainers with practice in Sofia, Plovdiv, Assenovgrad, Pazardjik, and Rakovski.
- The optimal number of group members is 12.
- Salve provides all handouts for each training.